Rules

KAUNAS SWIMMING SCHOOL INTERNAL RULES OF THE POOLS

    1. DEFINITIONS
The terms used in these Rules have the meanings set out below. Not every Pool provides all the services listed in these Rules, offers all the methods of purchasing services, or provides facilities for using all the means and spaces envisaged herein. The list of services, opening hours and prices of each Pool can be found at the Pool’s reception desk and at www.swim.lt and www.zalgiriobaseinas.lt.
        1.1. Responsible Person – a natural person with full legal capacity, or a legal person, including an Accompanying Person and a Personal Assistant, who, by signing the Rules, assumes full responsibility before the Operator for the conduct of Users attending on the basis of a Shared-use Membership, a Family Ticket, written parental/guardian consent or a corporate service package, for properly familiarising the Users with these Rules, for compliance with the Rules, for damage caused to the Pool, as well as for the performance of all financial obligations arising from the use of the Pool (e.g. excess-time charges or settlements in the bar area).
        1.2. Personal Assistant – a natural person providing personal assistance to a person with a disability whose disability certificate states that they are entitled to receive personal assistant support.
        1.3. Pool – any swimming pool managed by Kaunas Swimming School in which services are provided under these Rules. The current list of Pools, their addresses and contact information are published on the websites www.swim.lt and www.zalgiriobaseinas.lt.
        1.4. Pool‘s Price List – the prices of the services provided, published at the Pool’s reception desk and on the website.
        1.5. Pool Staff – all persons working at or providing services in the Pool (reception staff, administrators, technical personnel, etc.).
        1.6. Ticket – a document granting the Visitor the right to a visit to the Pool of the duration established in the Pool’s Price List, which is activated and valid depending on the method of purchase: a single-entry Ticket purchased at the cash desk is activated at the moment of purchase and grants the right to enter the Pool within 15 minutes of its issue, whereas a single-entry Ticket purchased online (in those Pools where this option is available) must be activated no later than within 14 calendar days from the date of purchase.
        1.7. Shared-use Membership – a type of Multi-visit Membership granting the Visitor the right to use the Pool’s spaces together with other Visitors during the Pool’s set opening hours, in accordance with the conditions of the shared-use membership and these Rules.
        1.8. Gift Voucher – a document confirming advance payment of a fixed amount specified in the Pool’s Price List for the Pool’s services, valid for 180 days from the date of its purchase.
        1.9. Lifeguards – specially trained Pool employees wearing red T-shirts bearing the inscription „Gelbėtojas“ (Lifeguard), who look after the safety of the Pool’s visitors and provide first aid.
        1.10. Gross Violation – any intentional act or conduct of a Visitor, or any act or conduct committed through gross negligence, that endangers the life, safety and/or health of the Visitor themselves or of other persons, that causes or may cause material damage to the Pool’s property or infrastructure or to the property of other persons, or that materially breaches public order or these Rules, including but not limited to fighting, harassment, disturbance of public order, aggressive or offensive behaviour, smoking on the Pool’s premises or other violations.
        1.11. Challenge Track – a recreational inflatable obstacle course in the water, intended for visitors’ active leisure and for safe sporting or recreational use.
        1.12. Card – an individual means provided to a Visitor for entering the Pool and for opening and closing a storage locker. The Card is issued and used in those Pools where such a system is installed; a charge established in the Pool’s Price List applies to its issue, as well as to its replacement if lost or damaged.
        1.13. Credit – a monetary limit set by the Operator on a Visitor’s Chip Wristband for paying for additional goods and services (e.g. at the bar or hydromassage) in the Pool. Credit applies only in those Pools where a Chip Wristband is used and the payment function on it is operational.
        1.14. Visitor – any person, including persons attending under the rights of a User, except for Pool Staff, who has entered the Pool by any lawful means established by the Operator: on the basis of a Ticket, a Shared-use Membership, a Multi-visit Membership, a Fixed-term Membership, a Gift Voucher, an Invitation or the Operator’s permission, or by using other means established by the Operator.
        1.15. Accompanying Person – an adult (a parent, guardian, coach or other person) who accompanies minors or persons with a disability and assumes full responsibility for their safety, conduct and compliance with the Rules.
        1.16. Chip Wristband – an individual means provided by the Operator to a Visitor for entering the Pool, opening and closing a storage locker, recording the Visitor’s time spent in the Pool and the additional services used, and paying for them. In these Rules, another functionally equivalent means (e.g. an electronic watch) is treated as equivalent to the Chip Wristband. In Pools where the Chip Wristband is not used, other means may be used (e.g. locker keys).
        1.17. Multi-visit Membership – a type of membership granting the Visitor the right to use the Pool for a set number of visits within a set period (e.g. a certain number of visits per month or over several months). A Multi-visit Membership must be activated within 14 (fourteen) calendar days from the date of purchase; if this is not done, it is activated automatically on the 14th day and its period of validity begins to run.
        1.18. Membership Transfer Form – a document in the form established by the Operator on the basis of which a Multi-visit Membership or a Fixed-term Membership may be transferred to another person for a charge established in the Pool’s Price List.
        1.19. User – a Visitor who exercises the right to attend the Pool granted to them by a Responsible Person.
        1.20. Invitation – a document granting the right to a single visit to the Pool or to the use of a Multi-visit Membership. An Invitation is valid for 90 calendar days from the date of issue.
        1.21. Private Relaxation Area – an enclosed area booked in advance for the exclusive use of a Visitor or group of visitors, comprising sauna facilities and the associated relaxation zones, in which services are provided in compliance with the established rules of the private relaxation area and privacy requirements.
        1.22. Gym – a specially equipped room intended for physical activity and training, fitted with sports equipment and inventory, in which Visitors are provided with conditions to carry out physical activity independently or under the supervision of specialists in accordance with the established rules for use of the gym.
        1.23. Family Ticket – a Ticket intended for family members (parents or guardians and minor children), one of the adult parents or guardians being the Responsible Person. The number of visitors, age requirements and price are established in the price list of the relevant Pool, published at www.swim.lt and www.zalgiriobaseinas.lt.
        1.24. Rules – these Internal Rules of the Pools.
        1.25. Council Decision – the applicable (effective) decision of the Kaunas City Municipality Council establishing the prices and charges for the services provided by the Operator, including decision No. T-241 of the Kaunas City Municipality Council of 21 April 2026 and all future amendments thereto.
        1.26. Fixed-term Membership – a type of membership (e.g. the monthly „Unlimited“ or „Active Morning“ membership) granted only to persons aged 18 and over who have concluded a fixed-term membership agreement and pay a fixed monthly contribution. The membership is activated immediately upon payment of the first contribution and is valid until the end of the term provided for in the agreement. The individual types of fixed-term memberships (e.g. the monthly „Unlimited“ or „Active Morning“ membership, group training for adults or children, seasonal memberships), their duration, the amount of the contributions and the requirements applicable to Visitors (including age requirements) are established in the price list of the relevant Pool and in the fixed-term membership agreement.
        1.27. Parental Consent Form – a document by which parents or guardians confirm that: i) the minor’s state of health is suitable for using the Pool; ii) the minor has fully familiarised themselves with the Rules and has undertaken to comply with them; iii) the person who signed the consent is responsible for compliance with the Rules and undertakes to compensate any damage caused by the minor to the Pool in accordance with the procedure established by the legislation of the Republic of Lithuania.
        1.28. Operator – the budgetary institution Kaunas Swimming School (legal entity code 195470111, registered office at Demokratų g. 34, LT-48421 Kaunas), responsible for managing the Pool and providing services. The Operator’s contact information is published on the website www.swim.lt.

    2. GENERAL PROVISIONS
        2.1. These Rules are an internal regulatory document of the Operator, applicable to all Pools administered by the Operator. Individual sections or provisions of these Rules that establish the procedure for using specific services, spaces or facilities apply only to those Pools in which such a service is provided, such a space is fitted, or such a facility is used.
        2.2. The Rules are published publicly and are binding on all Visitors, as well as on Responsible Persons and Accompanying Persons, regardless of their age. Before purchasing a Pool service (a Ticket, a Multi-visit Membership, a Fixed-term Membership, an Invitation, etc.), a person must read these Rules and must comply with them when using the Pool’s services. The Responsible Person must ensure that Users are properly familiarised with these Rules and comply with them.
        2.3. A Visitor who has acknowledged these Rules by signature at any Pool administered by the Operator confirms that they have read the Rules and undertakes to comply with them at all Pools administered by the Operator. Repeated signing is not required, except where the Rules have been amended after the date of acknowledgement – in which case the Visitor must acknowledge, by signature, the newly approved version of the Rules.
        2.4. Services purchased at one Pool are valid only at the Pool where they were purchased, unless the Operator indicates otherwise.
        2.5. The Visitor (or the Responsible Person) is fully responsible for the Visitor’s state of health and ability to use the services provided by the Pool. The Operator and the Pool Staff are not liable for the Visitor’s health disorders, injuries and accidents arising while attending the Pool, except where the damage arises through the fault of the Operator or the Pool Staff.
        2.6. Visitors of any age are entitled to use the services provided by the Pool, except for the exceptions provided for in these Rules.
        2.7. The following persons are prohibited from attending the Pool:
            2.7.1. persons suffering from any viral/infectious disease;
            2.7.2. persons suspected of suffering from any viral/infectious disease;
            2.7.3. persons who have had contact with someone suffering from any viral/infectious disease;
            2.7.4. persons suffering from conjunctivitis or contagious skin diseases;
            2.7.5. persons with open wounds;
            2.7.6. persons under the influence of alcohol, narcotic or psychotropic substances;
            2.7.7. persons with other ailments that pose or may pose a threat to their own health and safety or that of other Visitors;
            2.7.8. persons whose behaviour endangers the Pool, its safety and hygienic condition, or contravenes generally accepted standards of good conduct in society.
        2.8. Visitors who feel any health disorder at the Pool must contact a Lifeguard or other Pool Staff.
        2.9. The Operator reserves the right to refuse entry to person(s) who refuse to agree to the Rules.
        2.10. Having breached these Rules, the Visitor must leave the Pool immediately if so required by the Operator.
        2.11. The Operator reserves the right to temporarily restrict, fully suspend the provision of services, or prohibit the use of certain Pool spaces (e.g. specific pools, saunas, whirlpool baths or group sessions) due to technical maintenance, sporting events (competitions), force majeure circumstances, failures or accidents of the city’s engineering networks, and other reasons beyond the Operator’s control. Visitors are informed in advance of planned restrictions (on the website, at the reception desk and/or on social media). In such cases, the charges for the Pool’s services are not recalculated and money is not refunded; however, the validity period of the service that the Visitor was unable to use for the reasons specified in this clause is extended for the period during which the service was not provided.
        2.12. If any questions or uncertainties arise, Visitors must contact the Pool Staff.

    3. PROCEDURE FOR PURCHASING POOL SERVICES, CHARGES AND VALIDITY
        3.1. The prices of the Pool’s services are established in the price list of the relevant Pool and are published at the Pool’s reception desk and on the website. Tickets and memberships are sold at the Pool’s cash desk and online in those Pools where this option is available.
        3.2. Persons wishing to purchase the Pool’s services must present an identity document (passport, identity card, pupil’s/student’s card or similar). Where necessary, the Pool Staff have the right to request an identity document at any time (if, for example, there is doubt about the Visitor’s age).
        3.3. The Operator reserves the right to temporarily stop selling Tickets due to technical obstacles or when all storage lockers are occupied.
        3.4. Once a Ticket or a Multi-visit Membership has been purchased and the decision is made not to use the services, money is not refunded and the service is not exchanged for another type of service.
        3.5. When purchasing a membership, a one-off membership card charge established in the Pool’s Price List applies for the issue of the Card. The Card is a necessary means of identifying the Visitor for entry to the Pool, which the Visitor must present on each visit. If the Card is lost or damaged, a new Card is issued for a charge established in the Pool’s Price List. The Card may be used only by the person in whose name it was issued; its transfer to third parties is prohibited.
        3.6. The activation periods for the Pool’s services depend on the type of Pool service chosen and the method of purchase:
            3.6.1. a single-entry Ticket purchased at the cash desk is activated at the moment of purchase, therefore the Visitor must pass through the entry gates (the Pool turnstile) no later than within 15 minutes of purchasing the Ticket. If the Visitor is late, the Ticket loses its validity, the Chip Wristband or Card is automatically blocked, and the money for the Ticket is not refunded to the Visitor;
            3.6.2. a Ticket purchased online, and Multi-visit Memberships purchased at the Pool’s cash desk or online, must be activated by the Visitor within 14 calendar days from the date of purchase. If a Ticket purchased online, or a Multi-visit Membership purchased at the Pool’s cash desk or online, is not activated within the set period of 14 calendar days, it is activated automatically on the 14th calendar day, and the validity period of the service specified in this clause begins to run from that day;
            3.6.3. a Fixed-term Membership is activated and takes effect from the date of payment of the first contribution, and subsequent contributions are calculated from the 1st day of the current month;
            3.6.4. an Invitation is valid for 90 calendar days from the date of its issue;
            3.6.5. a Gift Voucher is valid for 180 calendar days from the date of purchase.
        3.7. The validity period of the Pool services specified in clause 3.6 (and its sub-clauses) of the Rules is not extended, transferred or otherwise compensated, except in the following cases:
            3.7.1. the validity period of a Multi-visit Membership and a Fixed-term Membership may be extended in the event of illness (including children’s illnesses, if as a result one of the parents or guardians was unable to attend the Pool) by submitting, at the Pool’s reception desk or by email to the relevant Pool, a doctor’s certificate or a certificate of incapacity for work, for the period specified therein (or, if no period is specified, for no longer than 7 calendar days), provided that the Visitor notified of the illness without delay;
            3.7.2. the validity period of an unused Gift Voucher may be extended, provided that the request for extension is made within 30 (thirty) calendar days from the end of the Gift Voucher’s validity period. The validity period is extended by 1 (one) month upon payment of the extension charge established in the Pool’s Price List. Once 30 calendar days have passed from the end of the validity period, the Gift Voucher’s validity period is not extended;
            3.7.3. in other unforeseen cases, the Pool administration reserves the right to decide on the suspension or extension of a membership on an individual basis.
        3.8. A Ticket grants the right to a single entry to the Pool’s space. If the Visitor leaves earlier through the exit gates, i.e. without staying for the entire allotted time limit, the validity of the Ticket expires automatically and money for the remaining time is not refunded to the Visitor. In such a case, repeated entry is possible only by purchasing a new Ticket.
        3.9. The number of Tickets and the number of Chip Wristbands issued must correspond to the actual number of persons entering through the entry gates. Wristbands are not issued to children below the age established at the relevant Pool, except where the Accompanying Person requests one to be issued.
        3.10. Charges established in the Pool’s Price List apply to children according to age. For each minor exceeding the number of persons specified in the Family Ticket, an additional charge established in the Pool’s Price List applies.
        3.11. Visitors must leave the Pool 15 (fifteen) minutes before the end of the Pool’s working hours or immediately upon the instruction of the Pool Staff, and must exit through the control gates no later than the official end of working hours. The Pool’s working hours are published on the Pool’s websites www.swim.lt and www.zalgiriobaseinas.lt and at the Pool’s reception desks. If the time limit allotted for the visit is exceeded, a charge established in the Pool’s Price List applies for each minute exceeded. The Visitor must pay the resulting amount for the time exceeded at the Pool’s reception desk before leaving the Pool.

    4. CONDITIONS OF USE AND TRANSFER PROCEDURE FOR MEMBERSHIPS
        4.1. The conditions of use of Fixed-term Memberships are described in the agreements.
        4.2. Both a Multi-visit Membership (except a Shared-use Membership) and a Fixed-term Membership may be used only by the Visitor to whom the membership is assigned. It is strictly prohibited to transfer the memberships specified in this clause to other persons without completing the membership transfer procedure in the manner set out below:
            4.2.1. the transfer of a membership to another person is carried out at the Pool’s reception desk by completing a Membership Transfer Form provided by the Pool’s reception desk;
            4.2.2. both persons must be present when transferring the membership – the current membership holder and the person to whom the membership is transferred;
            4.2.3. the new membership holder must agree to these Rules by signature, if they have not already done so.
        4.3. If a person refuses to read or sign the Rules, the membership is not transferred and the new holder does not acquire the right to use the services.
        4.4. A membership transfer charge established in the Pool’s Price List applies for the transfer of a membership.
        4.5. A membership may be transferred no more than 2 (two) times during its validity period.
        4.6. A Fixed-term Membership may be transferred only to a person who meets the requirements applicable to that membership (including age requirements) established in the price list of the relevant Pool and/or in the Fixed-term Membership agreement.
        4.7. Multi-visit Memberships to which discounts for minors, pupils, students, pensioners or persons with a disability apply may be transferred only to another person entitled to a discount of the same type. At the time of transfer, the new membership holder must present a valid document (a pupil’s, student’s, senior’s or disability certificate) confirming the right to use the relevant discount.
        4.8. In respect of Visitors using a Shared-use Membership, the Responsible Person has no right to transfer or hand over the Card or Chip Wristband to third parties who are not officially registered as Users of the Shared-use Membership, or to change the registered Users arbitrarily without prior notice to the Pool administration. If there is a suspicion that the Shared-use Membership service is being used by unregistered persons, the Pool Staff have the right to refuse them entry to the Pool and to unilaterally suspend the validity of the membership. The Responsible Person must inform the Pool Staff, by email, by telephone or in person, of any change in the Users of the Shared-use Membership, as well as of a damaged or lost Card (or Chip Wristband) and/or of the extension of the Shared-use Membership.

    5. CHIP WRISTBAND, ITS PURPOSE AND USE
        5.1. When selling a Ticket, a Multi-visit Membership or a Fixed-term Membership, a Chip Wristband of the relevant colour is issued individually to each Visitor. In individual Pools, Chip Wristbands (or equivalent means) may be issued to all Visitors, regardless of the service purchased.
        5.2. In Pools where Credit applies, upon receiving a Chip Wristband the Visitor is granted Credit, which may be used to purchase additional services in the Pool. A Visitor who has used part or all of the Credit limit granted must pay the resulting amount due at the cash desk before leaving the Pool.
        5.3. Visitors must enter through the entry gates one at a time, touching the Chip Wristband to the reader. The time of the visit to the Pool begins to be counted from the moment of entry through the entry gates and stops when the Visitor exits through the exit gates, having placed the Chip Wristband in the collector.
        5.4. With the Chip Wristband, within the Pool’s territory the Visitor may, depending on the Pool:
            5.4.1. unlock and lock a storage locker;
            5.4.2. purchase goods at the bar (if a bar operates in the Pool);
            5.4.3. view the Chip Wristband’s information at the info terminal (if one is installed in the Pool).
        5.5. A Visitor who loses the Chip Wristband or damages its electronic part must contact the Pool Staff without delay to block the wristband and pay the charge established in the Pool’s Price List.

    6. OTHER GENERAL INFORMATION
        6.1. The Pool’s working hours are published on the door at the entrance to the Pool, on the Pools’ websites and/or at www.swim.lt and www.zalgiriobaseinas.lt.
        6.2. The Pool’s summer working hours are set by instruction of the Pool administration and are published on the Pools’ websites and/or at www.swim.lt and www.zalgiriobaseinas.lt, on the Facebook account and at the Pool’s reception desk.
        6.3. During the public holidays of the Republic of Lithuania, the Pool may operate for shorter hours or be closed; information about this is provided on the Pools’ websites and/or at www.swim.lt and www.zalgiriobaseinas.lt, at the Pool’s reception desk and/or on social media. During public holidays, weekend visit charges apply and group sessions do not take place.
        6.4. The safety of Visitors is looked after by the Lifeguards.
        6.5. The opening hours of the saunas, if set separately, are published at the Pool’s reception desk, on the website and/or at www.swim.lt and www.zalgiriobaseinas.lt. In Pools where separate sauna opening hours are not set, the saunas may be used during the Pool’s working hours.
        6.6. Within the Pool’s territory, Visitors are monitored by video cameras for their safety.
        6.7. Smoking (including electronic cigarettes and heated-tobacco devices) is strictly prohibited on the Pool’s premises.
        6.8. The Operator is not liable for Visitors’ personal belongings left in unlocked lockers or in common areas. Found items are kept at the Pool’s reception desk for 7 (seven) calendar days.
        6.9. Each Visitor is entitled to use no more than one storage locker. Lockers are locked with a Chip Wristband or a key, depending on the Pool. When a locker is locked with a Chip Wristband, a red indicator lights up; when unlocked, the indicator becomes inactive. The Visitor must carefully check that the locker has locked securely.
        6.10. The Visitor must wear slippers suitable for wet, slippery environments, except in the water baths and saunas.
        6.11. Appropriate swimwear must be worn in the Pool.
        6.12. Long hair must be tied back with a hair elastic or braided. In Pools where such a rule is established, a swimming cap must also be worn.
        6.13. Before entering and after leaving the Pool’s space, Visitors must shower.
        6.14. The depths of the pools and other water spaces are indicated on the information signs located by the relevant spaces and/or published at the Pool’s reception desk, on the websites and/or at www.swim.lt and www.zalgiriobaseinas.lt. The deepest pools may be used only by Visitors who can swim.
        6.15. When swimming in the lanes, it is necessary to keep to the right.
        6.16. In Pools fitted with sports diving boards (e.g. 1 m, 3 m) and/or a diving tower (e.g. 5 m), Visitors are prohibited from jumping from them or using them, except during organised training or sessions under the supervision of a coach.
        6.17. In the relaxation area, a towel must be spread under the whole body on the loungers.
        6.18. In certain places requiring more attention, warning signs are displayed, which must be observed.
        6.19. A Visitor who notices any problems related to the Pool’s equipment must inform the Pool Staff without delay.
        6.20. The Pool may be periodically closed for technical maintenance: mandatory technical prophylaxis and repair works. The specific technical maintenance time of each Pool is published at the Pool’s reception desk, on the website and/or at www.swim.lt and www.zalgiriobaseinas.lt.

    7. POOL BAR RULES
        7.1. At the Pool’s bar, alcoholic beverages are sold to Visitors from the age of 20, and energy drinks from the age of 18.
        7.2. Bar staff have the right, without further explanation, not to serve Visitors who are under the influence of alcohol, narcotic/psychotropic substances or who behave dangerously.
        7.3. The Visitor undertakes to consume alcoholic beverages responsibly and to assess their own ability to remain alert and safe in the water.
        7.4. Alcoholic beverages are sold in the Pool’s space to legal persons only for representational purposes.
        7.5. Visitors undertake to consume beverages safely, not to pour them into the pool, and not to leave empty containers in places not intended for them. Leaving beverages unattended is prohibited. The Pool Staff are not liable for Visitors’ beverages left unattended.
        7.6. Food and beverages may be consumed only in the places intended for this – in the bar area by the recreational pool. It is strictly prohibited to eat while in the water, to carry food or snacks around the other premises of the Pool (except food in special takeaway packaging), and to take out the bar’s dishes and glasses.
        7.7. The Visitor or the Responsible Person undertakes to pay in full for all goods and services purchased using the Chip Wristbands issued to them and/or to the persons in their care (Users). Before leaving the Pool, the Visitor or the Responsible Person must pay the resulting expenses and the Credit used at the exit or self-service cash desk. Goods and services purchased may be paid for directly by bank card at the Pool’s bar. If payment for goods or services is not made, the Operator contacts the Visitor or the Responsible Person, or applies to the police or for recovery of the debt by civil procedure.

    8. SAUNA ZONE RULES
        8.1. In the sauna zone, Visitors must not make noise and must maintain calm.
        8.2. In the sauna area, Visitors must have a towel.
        8.3. Entry to the dry saunas is permitted only with a towel, which the Visitor must spread under their whole body on the wooden benches in the sauna.
        8.4. Before entering the saunas and after using them, and before getting into the pools and whirlpool baths, it is necessary to shower.
        8.5. Slippers must be left at the entrance to the sauna.
        8.6. In the steam sauna, the seating place must be rinsed with the shower without disturbing those nearby.
        8.7. In the sauna zone, it is recommended not to wear jewellery.
        8.8. Visitors who do not comply with the Sauna Zone Rules are warned. In the event of a repeated breach of the Sauna Zone Rules, the Visitor is required to leave the sauna zone and may be refused entry to it in the future. Other sanctions provided for in these Rules may also apply to the Visitor for breaches of the Sauna Zone Rules.
        8.9. It is prohibited to pour one’s own brought-in fragrances or liquids onto the sauna stones.
        8.10. Minor children under 16 years of age must be accompanied by Accompanying Persons in the sauna.
        8.11. In saunas fitted with a help button, it may be used to call the Lifeguards if a health hazard arises.

    9. WATER SLIDE RULES
        9.1. The slide (water slide) may be used by Visitors from 3 (three) years of age. Children under 10 years of age may use the slide (water slide) only under the supervision of an Accompanying Person. It is strictly prohibited to leave children under 10 years of age unsupervised.
        9.2. Sliding is permitted only after making sure that the landing pool is filled with water.
        9.3. When using the slide (water slide), all the specified safety requirements and the instructions of the Pool Staff must be observed.
        9.4. When using the slide (water slide), it is prohibited to:
            9.4.1. run on the steps of the slide;
            9.4.2. slide head first;
            9.4.3. climb up against the flow;
            9.4.4. slide while wearing clothing containing sequins, zips, clips, buttons or similar elements;
            9.4.5. slide with auxiliary aids, i.e. life vests, inflatable armbands or a rescue ring.

    10. CHALLENGE TRACK RULES
        10.1. The Challenge Track may be used only by those Visitors whose height is no less than 120 cm, whose maximum weight does not exceed 120 kg, who can swim and who have no health disorders that could pose a danger to themselves or others. Visitors who are not confident in their swimming skills must wear life vests, which the Lifeguards provide free of charge.
        10.2. Before climbing onto the Challenge Track, all jewellery (watches, chains, earrings, rings), glasses and other sharp objects that could injure another Visitor or damage the Challenge Track structure must be removed.
        10.3. No more than 20 persons may enjoy the Challenge Track at the same time, or as many as the Lifeguard indicates.
        10.4. It is strictly prohibited to:
            10.4.1. for children to use the Challenge Track if there is no Accompanying Person nearby;
            10.4.2. dive under the Challenge Track or swim directly beneath it;
            10.4.3. push other Visitors;
            10.4.4. perform dangerous acrobatic stunts (e.g. somersaults, head-first jumps, etc.);
            10.4.5. climb onto the Challenge Track structures wearing footwear (including pool slippers);
            10.4.6. The Challenge Track is strictly prohibited for use by persons under the influence of alcohol or any other psychotropic substances.
        10.5. After falling into the water, it is necessary to swim immediately to the nearest edge of the pool without creating obstacles for others using the Pool.
        10.6. Visitors must unconditionally comply with all the Lifeguard’s instructions. The Lifeguard has the right to stop the use of the Challenge Track at any time, and Visitors who ignore the Lifeguard’s warnings or breach these Rules may be immediately removed from the Challenge Track zone without the right to return on the same day.
        10.7. The Operator is not liable for any injuries sustained due to Visitors’ own carelessness or failure to comply with these Rules.

    11. PRIVATE RELAXATION AREA RULES
        11.1. When booking a Private Relaxation Area, the Responsible Person indicates the number of Visitors arriving (no more than the maximum number of persons established by the Pool), a contact telephone number and email address, the date and time of arrival and departure, and any additional services desired (e.g. whether a sauna attendant will be needed).
        11.2. The initial booking (enquiry) of a Private Relaxation Area may be made by telephone or email of the Pool in which the Private Relaxation Area is fitted. In accordance with the Visitor’s enquiry, the Pool temporarily reserves the service ordered. The booking is confirmed only upon payment of the full amount – a confirmation is then sent to the Responsible Person by email. If the full amount is not paid by the deadline specified in the invoice, the temporary booking is cancelled.
        11.3. A booking may be cancelled no later than 4 (four) working days before the intended date of arrival – in which case 100 percent of the payment received is refunded. If the booking is cancelled later, the payment received for the services is regarded as the Pool’s direct losses that need not be proven, and is therefore not refunded or otherwise compensated.
        11.4. Upon arrival, the Responsible Person presents a valid identity document at the reception desk and announces their arrival. The Private Relaxation Area may be entered no earlier than 15 minutes before the start of the booking and must be left by the end of the booking. If the Private Relaxation Area is not left by the end of the booking or the time limit is exceeded, an additional-hour charge established in the Pool’s Price List applies, regardless of whether the room is used for the whole hour. In the event of malicious failure to leave, the police may be called. Where possible and agreed in advance with the Pool’s reception desk, the booking time may be extended if there is no other booking at that time.
        11.5. If Visitors leave the Private Relaxation Area complex earlier than planned, i.e. without staying for the entire time, money for the time not used is not refunded.
        11.6. The Responsible Person is responsible for the conduct, safety and compliance with these Rules of all the persons who arrived together, and for the quality of the food/beverages brought in.
        11.7. When using the services provided by the Private Relaxation Area and sauna complex, Visitors must comply with these Rules. If Visitors act criminally or fail to comply with the laws of the Republic of Lithuania, the Pool Operator reserves the right to apply to the relevant competent authorities.
        11.8. The Responsible Person undertakes to leave the premises tidy and to compensate all damage caused to the Pool’s property or inventory.
        11.9. On the premises of the Private Relaxation Area, it is prohibited to:
            11.9.1. consume alcoholic beverages, narcotic or psychotropic substances;
            11.9.2. bring in glass or breakable containers, use open fire, pyrotechnics or other dangerous devices;
            11.9.3. use one’s own brought-in fragrances, extracts, infusions or other substances on the sauna stones or equipment.
        11.10. The Operator has the right to refuse entry to undesirable persons and to terminate the use of the Private Relaxation Area without a refund if these Rules are breached.
        11.11. Visitors must keep valuables in locked lockers. The Operator is not liable for items left by Visitors.

    12. GYM RULES
        12.1. The Gym is intended only for sporting activity; using the Gym for purposes other than intended is prohibited.
        12.2. By beginning to use the Gym, the Visitor confirms that their state of health permits them to exercise, that they understand the possible risk of injury, and that they are themselves responsible for their safety and for any injuries or accidents sustained in the Gym. A Responsible Person who has brought other Visitors assumes responsibility for their health and safety. The Operator is not liable for injuries, harm or accidents sustained in the Gym, the changing rooms or the showers, except where the damage arises through the fault of the Operator or the Pool Staff.
        12.3. Visitors must read the instructions displayed in the Gym or indicated on the equipment and use the exercise machines and inventory only for their intended purpose, responsibly and safely. A Visitor who damages the inventory or equipment must compensate the damage caused.
        12.4. It is prohibited to use temporarily faulty exercise machines; the Visitor must inform the Pool Staff without delay of any faults noticed.
        12.5. In the exercise-machine room, tidy sports clothing and clean sports footwear must be worn. It is prohibited to:
            12.5.1. exercise wearing outdoor footwear, slippers, sandals, football boots, or with no footwear at all;
            12.5.2. use the equipment for purposes other than intended;
            12.5.3. throw weights;
            12.5.4. exercise under the influence of alcohol or other psychoactive substances, or disturb other persons exercising.
        12.6. When using the equipment, a towel must be spread on the exercise machines and mats. After use, the inventory is placed back in its designated place, and the Visitor must leave the premises tidy, collect litter and not leave personal belongings behind.
        12.7. Minors from the age of 16 may attend the Gym only with an Accompanying Person and with the written consent of their parents (guardians). The Operator is not liable for accidents or injuries occurring to minors who breach these Rules or attend without an Accompanying Person where this is mandatory.
        12.8. Visitors who do not comply with these Rules may receive a warning. In the event of a repeated breach, Visitors may be refused entry to the Gym in the future.

    13. SHOWER SERVICE RULES
        13.1. A Visitor wishing to use the shower service must pay the charge established in the Pool’s Price List at the Pool’s reception desk.
        13.2. The shower service may also be used by minors under the supervision of an Accompanying Person and by minors from the age of 16 on the basis of written parental/guardian consent.
        13.3. For the use of the shower service, the Visitor is issued a Chip Wristband, the procedure for use of which is set out in Chapter 5 of the Rules, or another entry means applicable at the relevant Pool.
        13.4. The Visitor or the Responsible Person confirms that the Visitor is physically healthy and has no health disorders or complications that would prevent them from using this service, and assumes full responsibility for their own and/or the User’s health.
        13.5. When the shower-service usage time ends, the Visitor must leave the Pool, unless they have purchased another service granting the right to use other Pool services (swimming lanes, saunas, etc.). If the set time limit is exceeded, an additional charge applies in accordance with clause 3.11 of the Rules.

    14. HYDROMASSAGE BED RULES
        14.1. A Visitor wishing to use the hydromassage bed must register at the Pool’s reception desk. A specific time is assigned to the registered Visitor.
        14.2. Upon arrival at the specified time, the Pool Staff set the duration of the chosen hydromassage bed programme (15, 20 or 30 minutes). If the Visitor does not appear at the assigned time and/or does not use the hydromassage bed for reasons not attributable to the Operator, the money paid is not refunded.
        14.3. The Visitor confirms that they are physically healthy and have no complications that would prevent them from using the hydromassage bed, and assumes full responsibility for their own health.
        14.4. When the hydromassage service time ends, the Visitor must leave the Pool, unless they have purchased another service granting the right to use other Pool services (swimming lanes, saunas, etc.).

    15. VISITORS’ RIGHTS AND OBLIGATIONS
        15.1. The Visitor has the right to:
            15.1.1. use the services provided at the Pool;
            15.1.2. demand that the Operator compensate the damage suffered by the Visitor arising through the Operator’s fault, in accordance with the procedure established in these Rules and in legislation.
        15.2. The Visitor has the right to perform diving exercises only after additionally informing the Lifeguard. When performing diving exercises, the Visitor assumes all responsibility and risk arising to their health and safety, including in the event of death or any other impairment of their health.
        15.3. The Visitor undertakes to:
            15.3.1. before beginning to use the services provided at the Pool, make sure that their state of health and physical abilities permit them to use them (the negative consequences associated with failure to comply with this requirement fall on the Visitor or the Responsible Person themselves);
            15.3.2. while at the Pool and using the services provided there, strictly comply with the requirements established in these Rules;
            15.3.3. while at the Pool, use only the Chip Wristband or other entry means assigned to them;
            15.3.4. comply with the Pool Staff’s instructions regarding safety requirements and compliance with these Rules;
            15.3.5. obey all the Lifeguards’ instructions (the Pool Staff have the right to ask a Visitor who does not comply with the Lifeguard’s instructions to leave);
            15.3.6. use only swimwear at the Pool: women and girls – a swimming costume; men and boys – swimming trunks;
            15.3.7. children under 3 years of age must wear nappies specially adapted for water;
            15.3.8. minor children under 16 years of age must be together with Accompanying Persons;
            15.3.9. children under 6 years of age or under 130 cm in height must wear inflatable swimming armbands in recreational pools deeper than 80 cm, which may be obtained free of charge from the Lifeguards. Inflatable swimming armbands are not mandatory if the Accompanying Person present is in the water together with the child and the child is no further than an arm’s length away.
            15.3.10. leave the Pool’s spaces no later than 15 minutes before their closing time.

    16. OBLIGATIONS AND RESPONSIBILITY OF ACCOMPANYING PERSONS
        16.1. Visitors under 16 years of age may attend the Pool only when accompanied by a Responsible Person (Accompanying Person), who must supervise them at all times (not leave them alone) and assumes full responsibility for the safety, state of health, conduct and compliance with these Rules of the children in their care, the safekeeping of the children’s belongings, the secure locking of lockers, etc. One Accompanying Person may accompany no more than 4 (four) children, for whose health and safety they are fully responsible.
        16.2. Minors aged 16 to 18 who have acknowledged the Rules by signature may attend the Pool without an Accompanying Person; however, they require written parental/guardian consent in the form of the Parental Consent Form approved by the Operator, which the parents/guardians must sign at the Pool’s reception desk, having physically attended together with the minor child. Parental/guardian consent is valid for 90 calendar days.
        16.3. Persons with a disability who, due to their state of health, require the care of another person may attend the Pool only when accompanied by a Personal Assistant or an Accompanying Person, who assumes full responsibility for the safety, state of health, compliance with these Rules, safekeeping of belongings, secure locking of lockers, etc. of the person with a disability. A Personal Assistant has the right to enter the Pool free of charge.

    17. OPERATOR’S RIGHTS AND OBLIGATIONS
        17.1. The Operator has the right to:
            17.1.1. refuse entry to the Pool to persons whose behaviour may disturb public order, pose a threat to the safety of other Visitors or to the hygienic condition of the Pool, and/or contravene the standards of conduct accepted in society;
            17.1.2. refuse entry to the Pool to persons if they do not agree to comply with or do not understand these Rules;
            17.1.3. change the list of services provided by the Pool and/or their charges, by giving prior notice at the Pool’s reception desk and on the website. Services purchased before the change are subject to the conditions in force at the time of their purchase;
            17.1.4. remove from the Pool Visitors who breach the Rules, disregard warning signs or the requirements indicated on notices, or do not comply with the Pool Staff’s instructions. In such a case, the money paid is not refunded to the Visitor;
            17.1.5. unilaterally amend the Rules by restating them in a new version and publishing them on the Pools’ websites and/or at www.swim.lt and www.zalgiriobaseinas.lt.
            17.1.6. refuse entry to persons to the Pool without further explanation;
            17.1.7. organise closed events (parties) at the Pool, during which entry for other persons may be restricted.

    18. RECOMMENDATIONS FOR VISITORS
        18.1. Visitors are recommended to responsibly assess their physical abilities and state of health (e.g. chronic illnesses, injuries, pregnancy, etc.).
        18.2. Visitors are advised not to bring expensive and/or valuable items (jewellery, watches, mobile phones, etc.) to the Pool, as these may be damaged by moisture or lost. It is also not recommended to use the services provided at the Pool while wearing any type of jewellery or other ornaments that could cause harm to Visitors and/or to the Pool’s inventory.
        18.3. It is strongly advised against jumping, diving, performing stunts, holding one’s breath underwater, attempting to swim across the pool, or performing other complex or risky actions.

    19. PROHIBITIONS FOR VISITORS
        19.1. At the Pool, Visitors are prohibited from:
            19.1.1. shouting loudly, whistling, falsely calling for help, running (the Visitor may slip and injure themselves), pushing, behaving roughly or otherwise hindering other Visitors from using the Pool’s services;
            19.1.2. bringing in glass, breakable or sharp objects;
            19.1.3. bringing in food products and beverages (except drinking water in non-breakable containers, as well as food and beverages permitted to be brought into the Private Relaxation Area);
            19.1.4. attending with animals;
            19.1.5. sliding down stair railings, climbing on steel structures or otherwise damaging the inventory at the Pool;
            19.1.6. spitting on the floor and into the water, relieving natural bodily needs outside the toilets;
            19.1.7. leaving minor children under 16 years of age without the constant supervision of Accompanying Persons;
            19.1.8. wearing outdoor footwear, except in the area up to the changing room;
            19.1.9. using a Chip Wristband not assigned to the Visitor;
            19.1.10. jumping into the water from the edges of the pools or whirlpool baths, diving in the whirlpool baths;
            19.1.11. bathing in the pools without specially intended nappies, for children under 3 years of age;
            19.1.12. filming and photographing in any of the Pool’s premises without the Operator’s permission;
            19.1.13. pouring beverages into the pools or whirlpool baths;
            19.1.14. shaving and/or performing depilation procedures on the Pool’s premises;
            19.1.15. wringing out wet clothing (swimming costumes, trunks, towels and other items) on the floor in the changing rooms;
            19.1.16. attending/being at the Pool under the influence of alcohol, narcotic and psychotropic substances;
            19.1.17. using the Pool’s services while having health disorders or feeling unwell;
            19.1.18. providing commercial services to Visitors without the Operator’s written consent (the Operator reserves the right to prohibit the carrying out of the activity without any explanation);
            19.1.19. swimming naked in the pools and being naked in the saunas;
            19.1.20. arbitrarily switching on, setting, changing or stopping the hydromassage bed programme or otherwise controlling its settings without the consent of the Pool Staff;
            19.1.21. taking out any of the Pool’s inventory;
            19.1.22. wearing footwear, slippers or any other type of footwear in the water baths;
            19.1.23. performing any other actions prohibited in these Rules.
        19.2. In the sauna area, it is prohibited to:
            19.2.1. bring into the saunas and use one’s own infusions, extracts and sauna whisks;
            19.2.2. pour water onto the stones or temperature sensors oneself in the saunas;
            19.2.3. adjust the devices located on the sauna premises;
            19.2.4. be in the saunas under the influence of alcohol, narcotic and psychotropic substances;
            19.2.5. leave minor children under 16 years of age without the constant supervision of an Accompanying Person;
            19.2.6. wear footwear, slippers or any other type of footwear in the saunas;
            19.2.7. use the „help button“ for purposes other than its indicated purpose;
            19.2.8. perform any other actions prohibited in these Rules.

    20. LIABILITY
        20.1. A Visitor who causes damage to the Pool’s infrastructure, equipment, environment, the property of Visitors at the Pool, health, etc. is liable in accordance with the procedure established by the laws of the Republic of Lithuania. Responsible Persons are liable for damage arising from the acts (omissions) of Users (including minors or persons with a disability).
        20.2. The amount of damage for damaged Pool infrastructure or environment, or lost or damaged inventory, is determined according to the prices approved at the time. If a specific price is not established, the damage is assessed according to the cost of restoring or acquiring the property.
        20.3. If a Visitor or Responsible Person is unable to pay for additional time spent or services provided, the losses incurred by the Operator are recovered from the Visitor or Responsible Person in accordance with the procedure established by the laws of the Republic of Lithuania.
        20.4. The Pool administration has the right to require Visitors who breach the Rules or do not comply with the Pool Staff’s instructions to leave the Pool’s premises. In such a case, the money paid for the Pool’s services is not refunded. For failure to comply with the Rules, a 1-month ban on attending the Pool may also be applied to the Visitor or Responsible Person. If the violation is committed a second time, a 3-month ban applies; a third time – 6 months; a fourth time – a 1-year ban on attending the Pool. For a Gross Violation, a 3-month ban on attending the Pool applies to the Visitor or Responsible Person. If the violation is committed a second time, a 6-month ban applies; a third time – a 1-year ban on attending the Pool.
        20.5. If the Pool Staff suspect that a Visitor has committed a criminal act, the police are informed without delay.
        20.6. The Operator is not liable for Visitors’ personal belongings or their loss and/or partial damage, including Visitors’ swimming costumes damaged by the slides or by chlorinated water, as well as when using the item (swimming costume) dryers.
        20.7. The Operator is not liable for damage caused to Visitors’ health or property, or damage to third parties, if it arose due to Visitors’ carelessness, breach of these Rules, disregard of warning signs or failure to comply with the lawful instructions of the Pool Staff. A Visitor or Responsible Person who has suffered or noticed damage must report the incident to the Pool Staff without delay (before leaving the Pool), indicating the place, time and circumstances. If the incident is not reported without delay, the Visitor or Responsible Person bears the burden of proving that the damage arose at the Pool and through the Operator’s fault.

    21. FINAL PROVISIONS
        21.1. A Visitor who considers that the Operator has breached their rights or legitimate interests must first apply to the Operator in writing and state their requirements. Disputes regarding the improper performance or non-performance of the Rules are examined in accordance with the procedure established by the Law on Consumer Protection of the Republic of Lithuania at the State Consumer Rights Protection Authority, at the address Vilniaus g. 25, 01402 Vilnius, email tarnyba@vvtat.lt, tel. +370 5 262 6751, website www.vvtat.lt.
        21.2. These Rules take effect from the date of their approval and are valid until the date of approval of a new version of the Rules or their recognition as no longer valid. These Rules may be reviewed, amended or supplemented. Amendments or supplements to the Rules take effect from the date specified therein and are regarded as an integral part of these Rules.
        21.3. Visitors (or, in the cases provided for in these Rules, Responsible Persons) are familiarised with the Rules and all their amendments or supplements by signature.
        21.4. The Rules in English are published on the Pool’s website and/or at https://swim.lt, www.zalgiriobaseinas.lt/rules. I hereby confirm that I understand the text provided in English and that I was provided with every opportunity to familiarize myself with the Rules in English on-site, at the Pool’s reception desk.
Taisyklės anglų kalba skelbiamos Baseino internetinėse svetainėse ir (ar) https://swim.lt,  www.zalgiriobaseinas.lt/rules. Patvirtinu, kad suprantu anglų kalba pateiktą tekstą ir kad man buvo sudarytos visos galimybės vietoje, Baseino registratūroje, susipažinti su Taisyklėmis anglų kalba.
Die Regeln in englischer Sprache sind auf der Website des Schwimmbads und/oder unter https://swim.lt, www.zalgiriobaseinas.lt/rules. veröffentlicht. Hiermit bestätige ich, dass ich den in englischer Sprache bereitgestellten Text verstehe und dass mir jede Gelegenheit gegeben wurde, mich vor Ort an der Rezeption des Schwimmbads mit den Regeln in englischer Sprache vertraut zu machen.
Le règlement en anglais est publié sur le site internet de la piscine et/ou sur https://swim.lt, www.zalgiriobaseinas.lt/rules. Je confirme par la présente que je comprends le texte fourni en anglais et que toutes les possibilités m'ont été données de prendre connaissance du règlement en anglais sur place, à la réception de la piscine.
Il regolamento in lingua inglese è pubblicato sul sito web della piscina e/o su https://swim.lt, www.zalgiriobaseinas.lt/rules. Con la presente confermo di comprendere il testo fornito in lingua inglese e che mi è stata data ogni opportunità di prendere visione del regolamento in inglese sul posto, presso la reception della piscina.
Las normas en inglés están publicadas en el sitio web de la piscina y/o en https://swim.lt, www.zalgiriobaseinas.lt/rules. Por la presente confirmo que comprendo el texto facilitado en inglés y que se me brindaron todas las facilidades para familiarizarme con las normas en inglés in situ, en el mostrador de recepción de la piscina.
Regulamin w języku angielskim jest opublikowany na stronie internetowej basenu i/lub pod adresem https://swim.lt, www.zalgiriobaseinas.lt/rules. Niniejszym potwierdzam, że rozumiem tekst w języku angielskim oraz że zapewniono mi wszelkie możliwości zapoznania się z regulaminem w języku angielskim na miejscu, w recepcji basenu.
Правила англійською мовою опубліковані на вебсайті басейну та/або за адресою https://swim.lt, www.zalgiriobaseinas.lt/rules. Цим підтверджую, що розумію текст, наданий англійською мовою, і що мені було надано всі можливості ознайомитися з правилами англійською мовою на місці, на стійці реєстрації басейну.
Noteikumi angļu valodā ir publicēti baseina tīmekļa vietnē un/vai vietnē https://swim.lt, www.zalgiriobaseinas.lt/rules. Ar šo apliecinu, ka man ir saprotams angļu valodā sniegtais teksts un ka man tika sniegtas visas iespējas iepazīties ar noteikumiem angļu valodā uz vietas, baseina reģistratūrā.
Ingliskeelsed reeglid on avaldatud ujula veebilehel ja/või aadressil https://swim.lt, www.zalgiriobaseinas.lt/rules. Käesolevaga kinnitan, et saan ingliskeelsest tekstist aru ning et mulle võimaldati igakülgselt tutvuda ingliskeelsete reeglitega kohapeal, ujula vastuvõtulauas.
Правила на английском языке опубликованы на веб-сайте бассейна и/или по адресу https://swim.lt, www.zalgiriobaseinas.lt/rules. Настоящим подтверждаю, что текст на английском языке мне понятен и что мне были предоставлены все возможности ознакомиться с правилами на английском языке на месте, на стойке регистрации бассейна.